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  • Tuesday, April 06, 2021 13:25 | Naphatsorn Kijmongkoltham (Administrator)

    Substitution requests:

    1. If you are unable to attend the event we welcome substitute delegates attending in your place at no additional cost.  For security reasons, all requests for substitutions must be received via email at least 24 hours before the event with the name, job title and contact email for both the registered and replacement delegates: info@canchamthailand.org 

    2. Changes will become effective on the date of written confirmation.

    Cancellation policy:

    1. Cancellations must be received in writing (via email) in advance of the event.  The following cancellations charges apply:

      • Cancellations made within 5 business days of the event will receive an 80% refund*

      • Cancellations made within 3 business days will receive a 50% refund*

      • Cancellations made less than 3 business days will not receive a refund

      • Failure to attend: No refund

    *The refund may subtract the cost of PayPal or credit card fees if the payment received were paid by credit card

    Amendments/Cancellation by CanCham Thailand

    1. Amendments: CanCham Thailand reserves the right to modify the programme up to the day of the event. CanCham Thailand put programmes together through extensive and on-going research in order to provide the most up-to-date and relevant information. This means that occasionally the programme is subject to change over the duration of the campaign. Some incidents may be necessary to alter the programme, venue and/or speakers due to unforeseen circumstances. Regrettably, in this occasion refunds or credit-notes cannot be issued in line with the cancellation policy.

    2. Cancellation: If unforeseen circumstances cause CanCham Thailand to cancel an event all delegates will be informed as soon as possible and a registration fee refund will be made or registration fee will be credited to future events.

    3. Cancellation: If, for any reason, CanCham Thailand has to cancel an event, CanCham Thailand accepts no responsibility for covering travel, hotel or other costs incurred by delegates and guests.


    1. Payment must be received, in full, prior to the event.

    2. If full and cleared payment has not been received prior to the event you will be asked to make payment on the day (access to the event may be refused at CanCham Thailand discretion).

    3. You will receive an event registration email within 24 hours, Event confirmation email will only be sent when the payment is completed and confirmed by Cancham Thailand.

    For more information please contact: info@canchamthailand.org

    DownloadCanCham's Cancellation Policy .pdf 

  • Tuesday, April 06, 2021 13:02 | Naphatsorn Kijmongkoltham (Administrator)

    In the face of the continuing health crisis, CanCham Thailand has adopted new protocols to help ensure safety. These include guidelines and precautions related to events, meetings, and all other in-person gatherings.

    • All staff and attendees must wear face coverings that completely cover their mouth and nose at all times, in both indoor and outdoor spaces, and attendees must maintain a physical distance of at least one meter at all times during the gatherings. Attendees should keep in mind that whenever two people spend time within one meter of one another for more than ten minutes, they are considered “close contacts” and would need to quarantine if either of them tests positive.

    • All staff and attendees have to check their temperature at the entrance (not over 37.5 Degree Celsius) before entering the gatherings.  

    • All staff and attendees have to clean the hands with alcohol hand sanitizer that contains at least 70% alcohol before entering and during the gatherings.

    • All staff and attendees have to register for ‘Thaichana’ at the entrance before entering and leaving the gatherings.

    • Avoid touching your mask, eyes, nose, and mouth with unwashed hands during the gatherings.

    • Register and make a payment in advance to avoid physical touch with others.

    • All attendees have to answer the symptom and travel screen questions at the registration, the attendees who have symptoms and traveling records are advised to refrain from participation and to seek medical attention. Attendees without symptoms and records will be provided with a sticker that is easily visible, before entry to the event.

      • Symptoms screen

        • Fever or chills

        • Cough 

        • Shortness of breath or difficulty breathing

        • Congestion or runny nose

        • Headache 

        • Sore throat 

        • New loss of taste or smell 

        • Vomiting 

        • Diarrhea

      • Travel record screen

        • Has the attendee traveled outside of Thailand or the risk areas in the past 14 days?

        • Has the attendee had close contact with a confirmed case of COVID-19?

    • The Venue and food service

      • Provide sufficient space for the gatherings and attendance cannot exceed 60% of the venue’s standard capacity.

      • Maintain regular cleaning of the equipment, facilities, and service areas, especially for objects frequently touched and used by people; such as handrails, doorknobs, and toilets; at least twice per day. Detergent and 70% alcohol solutions are recommended for cleaning.

      • Provide hand washing facilities or alcohol hand sanitizer, especially in areas that have a lot of shared contact such as toilets, meeting rooms, registration points, food distribution points, etc.

      • Table seating will be limited to 5 people per table to maintain social distancing and set up at least 1 meter apart.

      • Clean and sanitize venue service utensils and equipment at all times.

    CanCham Thailand | January 2021

    For more information please contactinfo@canchamthailand.org

    DownloadCanCham's COVID-19 Protocol.pdf

CanCham Thailand (Thai-Canadian Chamber of Commerce)
139 Pan Road, Sethiwan Tower, 9th floor, Bangkok 10500, Thailand
Phone: +66 (0) 2 266 6085-6 | Fax: +66 (0) 2 266 6087| info@canchamthailand.org

© Thai-Canadian Chamber of Commerce All Rights Reserved 2020

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