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The Challenge of Collections During COVID-19 Times

  • Thursday, October 01, 2020
  • 13:00
  • Webinar via Zoom


Adastra Business Consulting is hosting a webinar for risk and collections managers in banking and microfinance institutions interested in understanding "How COVID-19 will impact Collections." This webinar we organize as a response to the COVID-19 having in mind the previous experience after the 2008 crisis and the first outcomes of voluntary moratorium in Europe that we would like to share.

During this webinar we will follow next agenda:

INTRODUCTION

- Goal & Context

CURRENT SITUATION

- A few Figures

MORATORIA IN THE PAST

- What’s a Moratorium – a Short Summary
- Clients’ Situation
- What Should Collector’s Toolkit Include?

IMPACT ON COLLECTIONS
- When is it a good time to contact a client?
- Who should do it in your organization?
- We can’t use field visits. How social distancing impacts contactability.
- How to control it all?

Q&A

EVENT DETAILS

Date: 1 October 2020

Time: 13:00

Venue: Webinar via Zoom



CanCham Thailand (Thai-Canadian Chamber of Commerce)
139 Pan Road, Sethiwan Tower, 9th floor, Bangkok 10500, Thailand
Phone: +66 (0) 2 266 6085-6 | Fax: +66 (0) 2 266 6087| info@canchamthailand.org

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